Thank you for shopping at Zuupply.com!
We proudly offer free worldwide shipping on all orders — no minimum purchase required.
1. Order Processing
- All orders are processed within 14 hours of payment confirmation.
- Once your order is shipped, you’ll receive a confirmation email with a tracking number.
- Please ensure your shipping address is accurate — we cannot modify it once your order has entered processing.
2. Shipping Times
We partner with trusted logistics carriers to ensure fast, reliable delivery.
Estimated delivery times:
- United States: 7–14 business days
- Europe: 7–15 business days
- Canada & Australia: 10–18 business days
- Rest of the world: 10–20 business days
3. Tracking Your Order
Once your order ships, you’ll receive a tracking link by email.
Please allow 2–5 days for tracking information to update after dispatch.
4. Lost or Delayed Packages
If your order has not arrived within 30 business days, contact us at [email protected].
We’ll investigate with the carrier and, if necessary, offer a replacement or refund.
5. Incorrect Address
If an order is returned to us due to an incorrect or incomplete address, reshipping costs may apply.
Please double-check all details before submitting your order.
6. Customs and Duties
All orders include free standard shipping.
However, some countries may charge import duties or taxes — these are the buyer’s responsibility and vary by region.
7. Contact Us
For any shipping-related questions, please reach us at:
📧 [email protected]